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Joann Customers: We are here to help!
Rest assured, we will honor your Joann Warranty and Service Maintenance Agreements. We eagerly look forward to welcoming you!

Our Commitment to Maintenance

Providing outstanding service and support for VIKING® sewing machines is our highest priority. We honor all warranties and Service Maintenance Agreements from Joann Viking Sewing Galleries, guaranteeing a smooth transition and expert care that enhances your investment's value.

Our team is dedicated to offering not only technical expertise but also personalized attention to each customer. We believe in going the extra mile to ensure that every sewing machine we service operates at its best. Our certified technician is trained to handle any issues, from routine maintenance to complex repairs, always using the latest tools and techniques.

Moreover, we understand the importance of your sewing projects and the role your machine plays in bringing them to life. That's why we offer prompt and reliable service, minimizing downtime and ensuring you can get back to your creativity without delay. Whether you're a hobbyist or a professional, our goal is to support your passion with dependable and efficient solutions.
Our Talented Technician

Glynn Thrift Fabric Warehouse Technician
We are thrilled to have Glynn as part of our team! He is a prominent figure in the sewing machine industry, having owned a reputable dealership in Gainesville, FL, for many years. 

Here are a couple reasons why we greatly value Glynn, and we are confident you will too!!

Service Skills: Glynn is well-respected for his outstanding service abilities and is certified in PFAFF, Husqvarna Viking, and Singer.

A Friendly Encounter: Meeting Glynn is an opportunity to forge a new friendship; his contagious smile brightens any room!

Book your machine service session today to see the magic happen!

What can we provide for you?

Our Culture

We are dedicated to fostering an atmosphere of ongoing learning within our team. Our goal is to build and sustain trust with our customers, ensuring they enjoy a memorable experience.


To support this mission, we provide a vast selection of over 10,000 fabric bolts, along with a variety of notionsaccessories, and other sewing-related products. Our inventory is thoughtfully curated to cater to the diverse needs of both sewing enthusiasts and professionals

We are here to help you—if you have any questions, don’t hesitate to reach out! You might even make a new friend along the way.
Your Machine Experience

We offer an array of resources and workshops designed to optimize your experience with the VIKING® sewing machine. Our educational programs, which include everything from beginner tutorials to advanced techniques, enable you to discover new possibilities and refine your skills.

We even host a Friday Sew Day! These special days are for when you prefer not to sew alone. Come in and make yourself comfortable in our classroom.  Check our calendar to register!

We cordially invite you to join our community! We can't wait to meet you!

CONTACT US

STORE HOURS 

SUNDAY CLOSED
MONDAY 9:00 AM – 4:30 PM
TUESDAY 9:00 AM – 4:30 PM
WEDNESDAY 9:00 AM – 4:30 PM
THURSDAY 9:00 AM - 4:30 PM
FRIDAY 9:00 AM – 4:30 PM
SATURDAY 9:00 AM – 4:30 PM