Skip Navigation Website Accessibility

We offer comprehensive service and repair for sewing machines and sergers. Our on-site technician has been certified in Husqvarna Viking and PFAFF for over 30 years. For details on servicing your machine, feel free to reach out to us. 

Frequently Asked Questions


Service & Repair FAQ


What do I need to bring with me for service?
For your sewing machine, bring your machine with your ankle and standard presser foot attached and a bobbin. If your machine is not a Viking or PFAFF, please bring your power cord & foot control.

Embroidery machines, only bring the embroidery unit if it is not functioning properly. 

For your serger, bring your machine, standard presser foot, power cord & foot control. 


How often should I get my machine serviced?
If you use it everyday or frequently, once per year.
If you use it moderately, every two years.
If you put it in the closet and never use it, every three years.

How much does service cost?
The price of service varies with the type of machine or the repairs that need to be done.

Do I need an appointment?
No appointment needed, just walk in and drop your baby off for service. Machines are serviced in the order that they are received.